Nordic Leads

Terms of Service

Effective Date: 9 December 2025 Last Updated: 9 December 2025

Nordic Leads AS Grønnegata 16, 0350 Oslo, Norway Norwegian organisation number: 835 981 452, Email: [email protected]

These Terms of Service (“Terms”) govern your access to and use of all services provided by Nordic Leads AS (“Nordic Leads”, “we”, “us”, or “our”), including but not limited to our website nordicleads.ai, any subdomains, the Signal Workflows platform (powered by GoHighLevel), lead generation, digital marketing, content creation, AI-assisted tools, and sales closing services (collectively, the “Services”).

By signing an Agreement/Order Form, making payment, or using the Services, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity.

1. Services

We provide B2B lead generation and digital marketing agency services worldwide, including (but not limited to):

  • Customized lead generation and scraping

  • Email, SMS, LinkedIn, and multi-channel outreach campaigns

  • Content creation (blog posts, social media assets, AI-generated videos, ad creatives)

  • Landing pages, automated workflows, AI agents, and calendar integrations

  • Performance tracking, A/B testing, weekly reporting, and sales closing in Nordic languages (Norwegian, Swedish, Danish) and English

All Services are provided strictly for lawful internal business purposes.

2. Contract Formation & Order of Precedence

Your agreement with us is formed when you:

  • Execute an Agreement or Order Form

  • Make the first payment

  • Access or use the Services

In case of conflict, the order of precedence is:

  1. Signed Agreement / Order Form

  2. These Terms of Service

  3. Data Processing provisions (Section 18 of the Agreement / our Privacy Policy)

  4. Separate Cookie Policy and other policies

3. Account & Platform Access

Access to Signal Workflows (our whitelabeled GoHighLevel platform) requires an account. You are responsible for all activities under your account. We grant customised access only to the features you request to prevent system overload. You may designate administrators and manage user permissions.

4. Fees & Payment

  • Service Fee: payable monthly in advance (USD)

  • Performance Fees: payable per booked meeting and/or per closed customer (as agreed)

  • Tool-related costs (domains, inboxes, scraping, LinkedIn automation, etc.) are included or itemised separately

  • All fees are non-refundable except as expressly stated in a signed Agreement

5. Term & Termination

  • Initial Term: 3 months from the date we receive the first payment

  • Renewal: month-to-month thereafter

  • Either party may terminate with 30 days’ written notice

  • We may terminate or suspend immediately for material breach, insolvency, or sanctions-list status

  • Upon termination you must pay for all Services rendered up to the termination date

6. Intellectual Property

  • You own all deliverables (content, landing pages, reports, creatives) upon full payment

  • We retain ownership of our platform, software, algorithms, templates, and anonymised/aggregated data

  • You grant us a perpetual, royalty-free licence to use feedback and anonymised data for service improvement (never to train public AI models)

  • Resale or redistribution of leads or deliverables requires a separate partner agreement

7. AI Disclosure

Whenever we use AI-generated content or AI assistants (e.g., call assistants, video avatars), we will clearly disclose that it is AI-generated (e.g., “This is the Nordic Leads AI Assistant”).

8. Customer Obligations

You must:

  • Provide accurate ICPs, materials, and information promptly

  • Warrant that you have all necessary rights and consents for any data you provide or instruct us to process

  • Comply with all applicable laws (including GDPR, CCPA, CAN-SPAM, A2P 10DLC, and anti-spam regulations worldwide)

  • Indemnify us against any third-party claims arising from your breach or the materials you supply

9. Prohibited Uses

You may not (and may not allow any third party to):

  • Resell or redistribute leads or deliverables without a separate partner agreement

  • Use outputs to train AI models

  • Reverse engineer, decompile, or attempt to derive source code of our platform

  • Engage in fraud, phishing, impersonation, or unlawful marketing

  • Violate any data protection or marketing laws

10. Force Majeure

We are not liable for delays caused by system failures beyond our reasonable control. No other force majeure events (including pandemics) excuse performance except system failures.

11. Warranty Disclaimer

The Services are provided “AS IS”. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits or revenue. Our total liability will not exceed the fees paid by you in the 12 months preceding the claim.

13. Indemnification

Each party will indemnify the other against claims arising from its gross negligence, wilful misconduct, or breach of these Terms.

14. Data Protection

We act as processor and you as controller for personal data you instruct us to process. Processing is governed by our Privacy Policy, the data processing provisions in the Agreement, and applicable law (GDPR, CCPA, etc.). International transfers use Standard Contractual Clauses and/or the EU-U.S. Data Privacy Framework where applicable.

15. Governing Law & Jurisdiction

These Terms are governed by Norwegian law. Exclusive jurisdiction: Oslo District Court (Oslo tingrett).

16. Miscellaneous

  • Entire Agreement: These Terms and any signed Agreement constitute the entire agreement

  • Severability: Invalidity of one provision does not affect the others

  • Assignment: You may not assign without our consent; we may assign freely

  • Changes: We may update these Terms. Material changes will be notified by email or on the website. Continued use constitutes acceptance

  • Electronic signatures and online acceptance are fully binding

For questions, contact: [email protected]

© 2025 Nordic Leads AS. All rights reserved.

© 2025 Nordic Leads - All rights reserved.